About KakiJoy

Why KakiJoy exists

It started with back pain, and a journey to understand what truly individual insoles should look like.

Our founder

From back pain to building KakiJoy

Our founder Jackson lived with long-term back pain for years. No single treatment gave lasting relief.

On trying orthotic insoles, his symptoms improved. That surprised him enough to look closer at how foot support actually works.

He wanted the same relief for his parents. So he spent years studying foot orthotics. He visited practitioners in Germany, Australia, and Hong Kong to understand what real individualisation looks like.

One belief stuck with him. Every foot deserves its own 3D scan, its own design, and a handmade insole. Not a template. KakiJoy was built around that belief.

I wanted my parents to have something that actually fit them. That is what started everything.

Jackson, KakiJoy founder
Craftsman hand-finishing a custom orthotic insole at a workbench
What drives us

Our Mission & Vision

Our Mission

Help today's children leave flat-feet problems behind.

Catch foot issues early. Support growth at the 4–12 golden window. Send children into adulthood with feet that work for them, not against them.

Our Vision

Bring foot health into every Malaysian family, and become the brand parents trust most.

From Kepong and Johor Bahru to families across Malaysia. One pair of feet at a time. Real custom insoles, made well, with a 5-year service plan behind every order.

Our values

Care over shortcuts. Craftsmanship over templates. Every pair of insoles is made for one person, by hand.

How we work

Three things we do, step by step

  • 3D foot scanner in action capturing a customer's foot structure

    Foot and gait assessment

    3D scanning and gait analysis identify the root causes of foot pain and posture issues. We look at how you actually walk, not just how you stand.

  • Custom insole being designed on specialised software

    Tailored solutions

    Custom orthotic insoles co-designed with international orthotists. Each pair is designed for one specific pair of feet.

  • Craftsman hand-finishing a custom orthotic insole

    Long-term care

    From children to adults, we offer ongoing support. Improvement is a journey, not a one-time fitting. Adjustments happen over months, not minutes.

Our team

Certified, quiet, and careful

Our lead practitioner is a certified orthotist. The rest of the team includes trained assessors and craftsmen who handle every pair of insoles. We stay small on purpose so every customer gets real attention.

KakiJoy team in branded shirts
Doctor partnerships

Trusted by orthopedic doctors across Malaysia

Each doctor pictured has personally tried KakiJoy insoles or referred patients to us. We never list a doctor's name publicly without their written consent — the photos below are shared with permission.

Orthopedic doctor partner holding a KakiJoy insole
Orthopedic doctor partner with KakiJoy team
Orthopedic doctor partner endorsing KakiJoy
Orthopedic doctor with custom insole sample
Orthopedic specialist partner of KakiJoy
Doctor partner of KakiJoy Malaysia
Orthopedic doctor referring patients to KakiJoy
Orthopedic doctor partner
Orthopedic doctor partner
Our commitment to you

This is not just about a pair of insoles

We listen to every client carefully. We analyse each assessment thoroughly. We provide solutions that truly fit.

This is about walking with you on a journey toward comfort and confidence. From the first scan to every follow-up visit, we're in it with you.

Ready when you are

Book a foot assessment today

A quick WhatsApp message. We'll find a time that works for your family.